Frequently Asked Questions

Who is Wealthify backed by?

In February 2018, Wealthify entered into a strategic partnership with Aviva, the UK’s largest insurance provider and a global financial services company, which included Aviva taking a majority stake in the business.

This is great news for Wealthify customers. With Aviva’s backing we’ll be able to accelerate our ambitious growth plans and bring you a host of new features and products, so watch this space!

Our investment team will continue to manage your investments independently of Aviva. We do not currently use Aviva funds in our investment Plans, and there is no obligation for us to do so in the future.

Wealthify remains fully authorised and regulated by the Financial Conduct Authority and our customers’ money can be covered by the Financial Services Compensation Scheme (FSCS) up to £85,000.

Aviva and Wealthify are independently covered by the FSCS scheme, so a customer holding investments with both companies may be covered by the FSCS on each of their investment balances up to £85,000.

Is my money safe?

Yes, your money is safe when using Wealthify, as we work with global finance service providers who are regulated by the Financial Conduct Authority. These custodians hold your cash securely and separately from their own, which means that if Wealthify went into administration, our creditors wouldn’t have a claim to your investments.

The two companies we use as custodians are Winterflood Securities Limited, who hold the funds for our ISA and General Investment Accounts, and Embark Investment Services Limited, who hold the funds for our pensions. Up to the first £85,000 of your money invested with Wealthify can be protected by the Financial Services Compensation Scheme (FSCS) in the event of the insolvency of Wealthify, Winterflood Securities or Embark. However, it’s important to understand that the FSCS doesn't cover you in the event that your investments do not perform as expected and you get back less than you originally invested. For more information visit https://www.fscs.org.uk/

Where is Wealthify based?

We’re based in Cardiff, in South Wales. Wealthify is a UK limited company registered in England and Wales (No. 09034828). Our registered office is Tec Marina, Terra Nova Way, Cardiff, CF64 1SA. We are fully authorised and regulated by the Financial Conduct Authority (No. 662530).

Who decides how my money is invested?

Your money is looked after by a team of qualified investment managers with experience in established UK firms like Brooks Macdonald, HSBC Asset Management, Man Group Plc, RAW Capital Partners in Guernsey, Euler Hermes in Paris and Standard Chartered in New York. Our experts have developed an investment system that uses algorithms and industry experience to pick the best funds available to you, then builds you an investment plan that suits your goals and attitude to risk. And because things are always changing in the financial markets, our team monitors and adjusts your plan regularly, to make sure your money is always invested in the best places. You can follow this link to find out a little about what the investment team are currently thinking.

Do you provide financial advice?

No. We are not regulated to give you advice on whether investing is right for you. If you’re unsure, you should always seek the advice of an Independent Financial Adviser (IFA).

Can I pick stocks or choose what I invest in?

No, that’s what we’re here for. We build your investment plan based on what you tell us about your attitude to risk with money, how much you have to invest, and by when you hope to reach your savings goals. Then we monitor your investments to make sure they’re on track.

Is there a minimum amount I need to invest?

We’ve aimed to make it as affordable as possible to open an account with us. You can start your ISA, GIA or Junior ISA account with us for as little as £1 and open a pension with just £50. You can then choose if you want to make additional one-off or regular monthly payments. There’s no minimum top up amount for our Junior ISA, ISA or a GIA accounts, but each payment to your pension needs to be at least £50.

Is my money locked in?

This depends on which product you have with us.

Our ISA and GIA accounts are entirely unrestricted so that you can withdraw money at any time, with no charge or penalty. We’ll need to sell your investments to release the funds which will take up to 10 working – sometimes it’s quicker, but we can’t promise that.

With our Junior ISA and the Wealthify Pension, your money is locked until they reach maturity. For our Junior ISA this is the date of the child’s 18th birthday, when the account will automatically transfer into an adult ISA.  For our pension, it’s the date you turn 55. 

Can I monitor my investments?

Yes, you’ll have 24-hour, year-round online access to your investments on PC, tablet or your phone. You can view and edit your Wealthify plans and add or withdraw funds in just a few clicks. Your Plan detail page shows you the lifetime performance of your plan, the assets you hold and your full transaction history, including monthly fee payments. It’s good to check in from time to time, but remember, investing is a long-term savings strategy.

Can I invest monthly?

Yes, we’ve made it easy for you to do just that. You can add regular monthly payments to your Wealthify Plan by Direct Debit or top-up your plan at any time with a one-off Direct Debit or bank transfer.

 We also cater for monthly and one-off investments in your pension, with a minimum contribution of £50. You can pay into your Wealthify Pension by direct debit, bank transfer or – uniquely for this product – debit card payment.

 

Can I invest in an ISA?

An ISA is an easy way for UK residents to save and invest tax-efficiently. It’s a wrapper you put around your money to protect it from the tax man. You can currently invest up to £20,000 tax-efficiently in an ISA in each tax year in a cash ISA, Lifetime ISA, Innovative Finance ISA or investment ISA, or you can split the allowance between them. Please note, Wealthify only offers investment ISAs.

Is investing risky?

Yes, all investing carries an element of risk, but Wealthify lets you choose the level of risk you’re comfortable to take. Our five-point scale lets you choose from a 'cautious' (low-risk) approach, to a more 'adventurous' (high-risk) approach. We also build you a diversified investment plan, meaning we don’t put all your eggs in one basket. Instead, we spread your investments (eggs) out across a number of different assets and markets (baskets). That way, you’re not relying on one particular ‘basket’ to get a return on your investment. Spreading (or diversifying) your risk is generally accepted as the most sensible way to invest, but it’s still never risk-free.

What sort of return can I expect?

When you build your Wealthify Plan, we give you a ‘predicted value’, which is an indication of what your money could be worth at the end of the time period you select. To calculate this figure, we use ARC benchmark data, an industry-standard measure that gives us information on the past performance of hundreds of comparable private investment plans. We use this data to help predict the most likely future value of your investments. Naturally, figures are not guaranteed and predictions are never perfect, but it will give you a good idea of what your investment could be worth.

Who are Winterflood Securities Limited and what do they do?

Winterflood Securities Limited acts as the custodian for your money, meaning they are responsible for holding your cash and investments safely. They’re regulated by the Financial Conduct Authority (FCA) and are part of Close Brothers Group, who have been trading for more than 130 years. They hold your cash and investments separately from their own (ring-fenced) per the FCA’s client asset rules. 

Can you really build me a diversified portfolio if I only invest a small amount?

Yes. We believe we offer the best-value investment plans for those with a small amount to invest because no matter how much you start with, you still get a plan containing lots of investments from markets around the globe, meaning you’re not reliant on just a few investments to perform well (this is known as diversification!)

Customers investing smaller amounts of below £750 get a plan containing around 15 funds, made up of approximately 6500 investments in total. We use mutual funds for these Plans, because they can be broken up into smaller pieces, which is ideal for lower-value plans because it means we can buy you more of them. Plans of more than £750 will contain up to 20 funds, including some more expensive funds known as Exchange-traded Funds (ETFs). These Plans will contain around 8000 investments in total.  Ethical plans may contain ETFs, regardless of how much you invest. Lower value Plans may hold a larger proportion of cash than higher value plans, but will still contain as many as 15 funds.

All this means that every Wealthify Plan, no matter what its value, will contain an appropriate level of diversification for your investment style, so it doesn’t matter whether you start investing with a large or small sum, you’ll have a Plan that suits you. If you have a particular investment goal, you can see how much you need to invest and how much you could add each month to reach your target, on our create a plan page.

Why should I invest with Wealthify?

There are hundreds of great reasons to invest with Wealthify – from our clear and simple platform to flexible investment plans and excellent customer service. 

We’re biased, but Defaqto aren’t. Defaqto is an independent financial information business, helping financial institutions, financial advisers and consumers make better and more informed decisions.

Our original and ethical investment plans have both been awarded 5 Stars by Defaqto, which applies to our stocks and shares ISA, general investment account, Junior ISA and our pension products.

Their Star Rating takes into consideration the investment performance of our five Plan types and the ability for our customers to choose a general investment, ISA or pension account. It also evaluates the tools we’ve created to help customers make decisions, such as our ‘predicted value’ diamond, and Defaqto assesses how fair and transparent we are with customers about issues like risk and the cost of investing.

 Not only do we tick the boxes for Defaqto, but we’re also a Boring Money Best Buy, won Best Junior ISA in the Personal Finance Awards 2019/20, and were highly Commended at the Moneyfacts Awards, 2019.