IT Technician

IT Technician 

Wealthify is an ambitious, multi-award-winning online investment company located in Penarth, Wales. We’re here to inspire anyone to build their future wealth, and we do this by making investing easy, affordable, and accessible. 

We want to inspire as many people to invest as possible. We’re rapidly growing, and so we’re hiring talented people who are purpose-driven and want to use and develop their skills to deliver an awesome experience to our customers. 

Our team is engaging, inquisitive, and inclusive, reflecting many different beliefs and backgrounds.  We welcome people who can bring diversity to our team, and work towards a shared goal to deliver an exceptional investment experience. 

What your job will be  

Working within the technology team at Wealthify, you will be responsible for providing IT solutions, maintaining computers and networks, and providing technical support to colleagues. 

Your role will involve: 

  • Managing users, groups, licenses and access policies in Microsoft 365 / Azure AD 
  • SharePoint / OneDrive Admin 
  • Microsoft Exchange Admin 
  • Intune (Mobile Device Management) set up and management of policies 
  • Assigning devices to users through Intune and remotely deploying software packages 
  • Procurement and set up of IT equipment such as laptops and mobile devices  
  • Maintaining relationships with hardware and software suppliers 
  • Registering warranties and arranging warranty repairs 
  • Serve as the first point of contact for IT support within the company 
  • Diagnosing, troubleshooting, and resolving software and hardware issues 
  • Maintaining and updating technical documentation 

As a technology focussed company we employ cutting edge cloud technologies, build and deploy bespoke software (web, API and mobile applications), and promote a culture of innovation and continuous improvement. This role presents opportunities to learn and grow beyond the role of IT Technician.  

What we’re looking for 

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page - not just with how we work individually, but how we engage with each other and the service we offer. 

We don’t need you to tick all these boxes (in fact we’d encourage you to apply even if you don’t!), but this gives you an idea of what we are looking for: 

  • Comprehensive understanding of Microsoft 365 and Azure Active Directory 
  • Experience in configuring Microsoft Exchange (O365), SharePoint and OneDrive 
  • Experience in using Microsoft Intune (Mobile Device Management) to manage devices 
  • Familiarity with service desk software such as Jira 
  • Involvement in IT procurement, distribution, and configuration 
  • Familiarity with cloud environments such as Azure or AWS 
  • Excellent communication skills, written and verbal 
  • Logical and analytical approach to problem-solving and a willingness to help others 

What we give you in return 

Competitive salary up to £28,000 

24 days holiday a year – plus bank holidays (you will earn an extra day holiday for each full year you’re with us, up to 28 days) 

Due to the pandemic, we are currently working from home, and all interviews will be carried out remotely.  Our offices have recently been refurbished to allow for collaborative working once we can return, although there is scope for remote working where the role and team deliveries allow. 

This role requires physical attendance at our office from time to time, to deal with hardware-specific issues, or duties that cannot be carried out remotely, therefore you must be able to travel to our head office in Penarth. 

And we have plenty of perks too! 

  • Annual bonus between 0-20% of your annual salary which is linked to both the company and individual performance 
  • Private Medical Insurance 
  • Death in Service Cover (X3 your annual salary) 
  • Income Protection Insurance 
  • Company Pension Plan 
  • Healthify – a team to support the health and wellbeing of all staff at Wealthify   
  • Ministry of Fun – providing plenty of social activities and events throughout the year 
  • Brand new offices in the picturesque Penarth Marina 
  • Free office gym 
  • Free parking nearby 
  • A collaboration space and games room 
  • We’re a responsible company and are constantly working to improve our culture, ethics, impact on the environment, and our contribution to charitable causes 

If this job sounds perfect for you, then please click here to apply for our IT Technician position.

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