Join a truly amazing team, revolutionising the world of investing!
At Wealthify, we’re changing the way people save and invest. You can sign up and invest through our app or online service and start expecting more from their money. Our promise is simple: no complicated jargon or daunting fees, just straightforward effortless investing from as little as £1.
We’ve recently partnered with Aviva, and whilst remaining independent, soon Wealthify will be offered to their millions of customers. We’ll also be doing lots of our own marketing to grow our customer base, and that’s why we’re looking for a Head of Customer Services.
Things you’ll be working on
This role is to manage the small but growing Customer Support and Sales team at Wealthify. (Currently five people). We’re looking for someone who will be able to step up and drive and shape the team, whilst ensuring our excellent levels of customer service are maintained.
Core duties will include:
In addition to the above, being a small company, this is a hands-on role, and on occasions, you may need to pitch in to help provide first line Customer Support or Sales support.
You should be able to work 37.5 hours per week, on a flexible basis. Our Customer Service desk is open from 9am – 6.30pm and Customer Sales work till 7.30pm, Monday - Friday. In the future we may open on Saturdays.
Wealthify is a young and growing company, so this role offers an opportunity to be part of something exciting.
Things you’ll need
We want to make sure you are set for success and this job is right for you. Therefore, it’s important to highlight that you’ll be working in a small team, and the desire to aim high, work hard, communicate effectively and have fun along the way are absolutely essential. You should also be able to confidently:
What qualifications or skills will I need?
That’s our minimum requirement if you want to stand out, tell us what you’ve got! Experience in a similar role or extra qualifications are always a bonus 😊
What you get
And there’s more!
This is a great chance to join a dynamic, fun and friendly company that’s really going places. If you would like to be considered for the role, please send a copy of your C.V. to firstname.lastname@example.org