Join a truly amazing team, revolutionising the world of investing!
About the role
You will take responsibility for being the first point of call for incoming customer queries. This includes making and taking inbound and outbound calls and answering live chats and messages. Whilst this will take up most of your time, there will also be day to day customer related tasks which you will be trained to deal with.
You will be talking to prospective customers enthusiastically about our services, helping to explain the features and benefits of wealthify to them. You will also be speaking with existing customers to better understand their needs and improve their experience at Wealthify .
You should be able to work 37.5 hours per week, on a flexible basis between the hours of 8.30am – 7.30pm Monday to Friday. In the future we may open Saturdays, so this should not be an issue for you.
Wealthify is a young and growing company, so if you perform well, demonstrating the right attitude and skills, this role represents a fantastic chance for career progression.
Things you’ll need
We want to make sure you are set for success and this job is right for you. Therefore, it’s important to highlight that you must be comfortable working in a customer service environment. Effective communication skills being essential, both verbal and written. Other attributes you should have are:
What qualifications or skills will I need?
That’s our minimum requirement, if you want to stand out, tell us what you’ve got! Experience in a similar role or extra qualifications are always a bonus 😊
What you get
And there’s more!
This is a great opportunity to join a fun and friendly company. If you would like to be considered for the role, please send and a copy of your C.V. to firstname.lastname@example.org